\South Korea on July 6 introduced stricter identity verification requirements for new mobile-phone activations and number transfers, replacing a long-standing process that allowed customers to open wireless service by presenting only a government-issued identification card.
The new system is aimed at preventing fraudulent mobile activations carried out through identity theft, disrupting the circulation of anonymous phones, and reducing voice-phishing and other financial crimes.
Customers must now complete one additional identity verification step using facial recognition, a government-issued mobile digital ID, or a certified copy of their resident registration record issued the same day.
According to the Ministry of Science and ICT, the country’s three major wireless carriers and mobile virtual network operators have implemented the enhanced multi-factor verification process across both retail stores and online sales channels.
The new requirements apply to customers opening a new mobile account or transferring an existing phone number. Customers upgrading to a new handset while remaining with the same carrier are exempt.
Government officials said mobile phones have become a primary authentication tool for banking transactions and online services, making stronger verification at the activation stage an important safeguard against identity theft and related financial crimes.
The tougher rules could also create short-term inconvenience for consumers. Facial recognition may fail because of lighting conditions or unsuccessful biometric matching. Customers choosing a mobile digital ID must obtain one before beginning the activation process, while those using a resident registration record must present a document issued on the same day.
The government plans to expand available identity verification options later this year, integrate a real-time verification system for resident registration records, and revise related regulations. Authorities also said oversight of wireless retailers and distributors involved in fraudulent activations will be strengthened to improve the integrity of South Korea’s mobile-phone registration system
