Korean Air’s Asiana Deal Reshapes South Korea’s Airline Market

Photo=Korean Aie

South Korea’s airline industry is moving toward greater consolidation, with the integration of Korean Air and Asiana Airlines set to reshape competition, loyalty programs and the value of billions of miles held by travelers. For U.S. airlines, global carriers and investors watching Asian aviation, the deal offers a window into how consolidation can alter route networks, alliance relationships and customer economics in one of Asia’s major air-travel markets.

The Fair Trade Commission approved the airlines’ mileage-integration plan September 15, four years after conditionally approving Korean Air’s acquisition of Asiana. The airlines are scheduled to complete their integration in December.

The centerpiece of the plan is a 10-year transition period during which Asiana customers will retain their existing miles and be able to use them across Korean Air’s entire network without submitting a separate application.

Customers will be able to redeem their Asiana miles for award tickets and seat upgrades under Asiana’s existing mileage requirements. Individual expiration dates will also remain protected.

The arrangement could have different implications for customers depending on how they accumulated their miles. Asiana miles earned through flying will convert to Korean Air miles at a 1-to-1 ratio, while miles earned through credit cards and other commercial partners will convert at 1 to 0.82.

A customer with 10,000 flight-earned Asiana miles and 10,000 partner-earned miles, for example, would receive 18,200 Korean Air miles upon a full conversion.

Customers will have to convert their entire Asiana balance rather than transfer only part of it. The Fair Trade Commission said partial transfers could create complications in recalculating elite membership status.

For investors and airline partners, the more significant change may be the effect on Asiana’s international alliance relationships. After the integration, Asiana miles will no longer be redeemable through Star Alliance carriers such as United Airlines, Lufthansa, All Nippon Airways and Air Canada.

That could alter the economics of loyalty programs and connecting traffic between South Korea and overseas markets, particularly as Korean Air becomes the country’s dominant full-service carrier.

Asiana miles will remain under separate management for 10 years. Once that period ends, any remaining Asiana miles will automatically be converted into Korean Air miles.

The deal also protects Asiana’s frequent-flyer customers during the transition. Its five existing membership tiers—Platinum, Diamond Plus Lifetime, Diamond Plus 24-month, Diamond 24-month and Gold 24-month—will remain in place until the merger is completed.

After integration, Asiana members will be mapped to corresponding Korean Air status levels. Customers who elect to convert their miles will have their Asiana and Korean Air balances combined for a new status assessment, with the resulting tier guaranteed to be no lower than their previous status.

For example, a customer with 30,000 Asiana miles and 20,000 Korean Air miles could qualify for Korean Air’s Morning Calm status after the balances are combined.

The mileage provisions stem from the antitrust conditions imposed when the Fair Trade Commission approved Korean Air’s acquisition. The regulator had required protections for consumers because the transaction would leave Korean Air as South Korea’s only major full-service carrier with a domestic mileage program.

For the broader aviation market, the integration is likely to be felt beyond loyalty accounts. A larger combined network could affect competition on international routes, partnerships with foreign carriers and the distribution of connecting passengers—issues that matter to airlines and investors with exposure to Northeast Asian air travel.

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WooJae Adams

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